I went into safe mode and have tried restore and rebuild and both just say preparing and stay like that forever at least 30 minutes until I gave up. Have heard sign of bad hard drive but didn't start until I changed some things. Any Ideas?. Option 6 freezes. I thought one of these would work until it got stuck and just said preparing during the file check and the rebuild attempt never finishes anything? I was told to get the PSN PATCH later I found out I needed it. UGH! please help if you can
You would need to provide more detailed information in order to help us help you.
HDD Issues are common but here it may or may not be a HDD related issue, it's not possible to tell for sure with the little data you submitted.
1. What exactly prompted you to go into recovery mode to restore in the first place?
It would be helpful if you could explain what happened, how the issues began.
You said you changed some things, what things exactly? How did you change them? With a homebrew tool?
And what has psnpatch got to do with any of this?
2. Right now, do you still have access to the XMB or you are stuck in recovery mode?
3. What console model is it?
4. Is the internal drive a standard HDD or a SSD?
5. What kind of firmware setup are we talking about? CFW? HEN? OFW? 4.88?
6. Are there things installed on the HDD that you cannot bear to lose or reinstall?
If not, you can extract the HDD and repartition/reformat it with NTFS on your PC before reinserting it into the console for full firmware pup installation from USB.
If the "malfunctions" are caused by a file system related error or partition corruption, these steps should fix them.
7. If the console is currently or has been in the past on CFW, have you ever dumped the eid_root_key also referred to as ERK (it's basically the HDD UFS2 partition unique encryption key)? You need that key to recover any data from the HDD.
8. Do you have a spare hard drive you could use?
If so, you could confirm that it's a HDD issue, install the firmware on the spare HDD and dump the eid_root_key so you can try to recover data from the old HDD on your PC.
And if ever the recovery environment options are also failing with the spare HDD, it would imply other hardware problems or possibly an issue with Flash Memory stored data.