PS3 The Accursed Error 80010514

[Pooka]

(Based on a discussion in the Evilnat thread)

I have a CECHL04, sporting Evilnat 4.88.2. I love it, and love that used games actually exist for it and are incredibly cheap, so I bought a lot of discs over the course of the past year since I bought it. In general, most of my games work, some work with damaged sectors... and then there's those discs:

You could argue that this particular disc is scuffed or damaged enough to throw this error, but when you look at the data side, its pristine.

I returned this copy of Infamous and swapped it with something else that works, and all was fine, but I kept running into even more of these discs. Off the top of my head: Uncharted, Bakugan Battle Brawlers, MotorStorm, Brothers in Arms Hell's Highway, Battlefield Bad Company 2, and Fear 2.

I first thought the discs were super badly damaged and that's the end of it, but it kept bothering me and internet search results were super vague about it (like HDD issues, but my HDD works fine), so I did what I did best: overthink about it.

It's always weird that Multiman can dump these discs 100% without issues, but Managunz's IRD check would give me like 4 or 5 inconsequential files as Valid (XMB stuff) but everything else modified. When I do a decrypted dump with Managunz, it throws these messages in the first second before giving up:

Error: get data failed
Error: failed to get d1 and d2
Error: failed to get_keys

The dump itself wouldn't run (and throws a different error)...I also remember that PS3 disc encryption covers all but a few files, yep, the XMB stuff from earlier. Could the dump be encrypted? I turn to the VGPC discord server next thing and talk it out with the cool people there; on their instructions I made an encrypted dump of Bakugan and MotorStorm with Managunz, and moved them over to my PC. Before decrypting Bakugan, I compared its checksums with Redump's, and they all matched. In other words, the disc the console was struggling to read is Redump quality.

Then, I decrypted them with the disc keys listed on Redump and PS3Dec, and copied them back to the console, and ran them with WebMAN. They worked.

I even did a Managunz IRD check. This speaks for itself.

Game Name : MotorStormâ"¢
Game ID : BCES00006
Update : 1.50
Game Version : 01.00
App Version :

Files Number = 85 (backup) / 85 (ird)
VALID        : 85
NOT FOUND    : 0
MODIFIED     : 0
EXTRA        : 0

I'd understand if my console is obviously struggling with games, refusing to launch half my library, etc. But it boots and plays physical games just fine, I played The Last of Us like three days ago, no issues. Just yesterday my brother played a bit of Spiderman Web of Shadows off-disc. I also dumped a whole other bunch of discs successfully today.

I've really no idea why my PS3 would fail the decryption of these discs, but at the same time I don't know of anyone else with a PS3 to test these discs. Is it possible to hack the PS3 to use a user-provided decryption key to then run the games as intended? I don't know what to make of this situation, so I could use some help.

I will consider downgrading to Rebug 4.84 REX per bguerville's suggestion to rule out software shenanigans some time soon.

 

[sandungas]

Where is the problem exactly ?, you can make the dumps with managunz, always check the IRD of the dumps with managunz, and keep the IRD's synced with the managunz online database... this process is as most failproof as it could be

I guess in your managunz tests it was not decrypting the files when dumping

 

[Pooka]

Where is the problem exactly ?

I guess in your managunz tests it was not decrypting the files when dumping

The PS3 can't decrypt these discs at all, not just Managunz. Managunz can't decrypt them, Multiman can't decrypt them, XMB can't launch these discs directly.

Managunz only reveals why the discs error out: for whatever reason, it can't get the decryption keys. Why? No idea, but either way the PS3 can't get the decryption key for these discs so the discs don't work directly in XMB, and their dumps don't work in backup managers.

 

[Pooka]

How does the PS3 decrypt inserted discs? Can it be reverse engineered to get the decryption key from a file named after say, the serial or other unique disc info, if present?

I'm apparently not the only one to have this specific error, as another user on the PlayStation Homebrew discord also has it.

 

[Berion]

If Managunz failed to get decrypted dump and MultiMAN succeed, it shows that something is wrong with Managunz. If both failed but disc works from ODD, it shows that something is wrong with dumping (for some reason) by those backup managers, yet ODD is in good condition because it decrypting disc (otherwise You wouldn't be able to play game as executable is always in encrypted sectors range).

It is already reversed, otherwise You wouldn't be able to play games from disc copies, getting keys and decrypting on PC. There is "secret area" on a disc which cannot be read by PC ODDs (without hacking their firmware, but no one made such hack yet; compare it to Kreon fw for XGD1), only PS3 ODDs. And in that area there is key which is used to decrypt stuff from "visible area".

There is no way yet to play 1:1 dumps on PS3. They all and always must be decrypted. WMM can read full dumps but from ps3netserver which decrypting them on the fly and of course dkey is needed per game.

Some IRDs are fake. It is not source of data which can be trust because there was a lot of idiots which making IRD from edited games (debug eboots etc.). The only thing for which they are useful is Your own IRD from original game because You are sure it is made from original game - for future purpose - and eventually as archives with decryption keys.

 

[Pooka]

The PS3 as a whole is failing to decrypt the games.

- Managunz cannot dump it decrypted, showing the errors thrown above.
- Multiman dumps as if nothing happened but the dump is still encrypted
- XMB cannot launch the game straight from disc at all.

What I can do is get an encrypted dump, then decrypt it on the PC to play. Again, the PS3 is failing the decryption process. Not the homebrew apps.

 

[Pooka]

Just downgraded to Rebug 4.84.2 REX temporarily to eliminate the possibility of a software error. The issue persists even there.

Speaking of the problem, I was thinking of a way to solve it, if hacking the PS3 decryption process is indeed possible, probably by means of plugin or system file modification. In this case I'm thinking of something along the lines of doing this to the dec process:

1. Check if a key file is present in e.g. /dev_hdd0/keyfiles matching the internal ID or other unique descriptor of the game
2.1. if it exists, attempt to load the disc using that keyfile (converted to HEX to produce a 32-bit decryption key as shown on Redump
2.2. if it doesn't, continue as normal

This would pretty much run discs that 80010514 on me but somehow can be dumped correctly only as an encrypted disc.

I'm not sure which plugins or functionality is responsible for doing that though, but it looks probably feasible.

 

[Kevin8082]

are you completely sure that your disk is in actual good condition? ussually against the light sometimes you are able to see hair thin scratches that cameras won't be able to see, ehich could have compromised your disc because the first indication that a game disc is broken would be the XMB not being able to launch, the second one would be the dumping software getting stuck in a sector that also means disc damage, in my guess I would say that your disc is damage on the sector where the keys are located and thats why you are having such problems.
Also even light scratches can fully kill a disc.

 

[Berion]

Oh, ok, so I misunderstood You. If both backup managers cannot dump it and You also cannot run it from original disc, while You can other games, it points disc damages or problems with double layered PS3BD-ROM on this ODD (but Uncharted or Motorstorm are on single layer discs, so it is rather something wrong with discs).

For such functionality, You need changes in Cobra. Long ago I asked few people about it (TBH I'm prefer 1:1 copies, so I'm interested in support of encrypted disc images) but no one was interested.

BTW: Where are You see disc keys for PS3 games on ReDump site?

 

[Pooka]

are you completely sure that your disk is in actual good condition?

If it isn't in actual good condition, then a dumped encrypted ISO wouldn't match with what's listed on the redump databases. Ever. My encrypted dumps of Motorstorm and Bakugan match what's on Redump.

Aside from that, I don't believe I'm so unlucky that:

• few people report this error online
• 4 discs out of a batch of 12 I bought recently exhibit this error (including the aforementioned games)
• the entire disc dumps correctly but somehow ONLY the disc key sector is ruined
• even if it was ruined, Redump provides it so you could substitute the PS3's ability to get it on disc from either the redump website directly or a file, in theory.

or problems with double layered PS3BD-ROM on this ODD (but Uncharted or Motorstorm are on single layer discs, so it is rather something wrong with discs).

And even then, double layers work just fine. I just discovered the other day that Killzone 3, one of my latest acquisitions, is also a double layered disc, and it loads. Not to speak of The Last of Us and Uncharted 3.

BTW: Where are You see disc keys for PS3 games on ReDump site?

Above there's a bar with "Download:" and a bunch of stuff after it, "KEY" downloads a file with a 32-bit key viewable in hex. Below in the Metadata section the Disc Key is also it, a 32-bit key.

I'm willing to beta test a possible "decrypt by keyfile" solution as soon as it's available in any form or method.

Also, I excluded the possibility of it being a CFW problem by temporarily switching to Rebug 4.84.2 REX. The error was still thrown for the affected games, so I switched back to Evilnat 4.88.2.

 

[Kevin8082]

If it isn't in actual good condition, then a dumped encrypted ISO wouldn't match with what's listed on the redump databases. Ever.

thats the thing, the game data is perfect, but theres more info in the disc itself in other data sectors that aren't used for the game and they arent something that is dumped, its releated to the way sony made the copy protection of the discs, if you got discs that are damaged on the areas releated to where the keys are, or those discs are defective you literally cannot do anything about it, a straight giveaway that those discs arent working is that you cant launch them through the XMB like you said that happened, and thats general knowlodge about discs in any system, if its an original disc on original hardware and it doesnt work while other discs do the disc is dead, trow it away and get a new one, its as simple as that, so hammering on "redump this, redump that" wont help you on anything, they are just there to check if the dump is valid instead of something that is actually usefull since you cant do anything with an encrypted dump, so stop beating a dead horse and help yourself.

 

[Pooka]

they are just there to check if the dump is valid instead of something that is actually usefull since you cant do anything with an encrypted dump, so stop beating a dead horse and help yourself.

Well, I did do something useful with the encrypted dumps and what's on Redump: decrypt them and play them. This was actually based on following the instructions of people...who frequently contribute to Redump. And these kind of discs happened so often to me that 1) I don't really believe they're damaged, and 2) I will keep fighting for them.

So if the solution is a single keyfile from Redump? I'm sorry, but I'll keep beating that horse. End of the story.

 

[Kevin8082]

Well, I did do something useful with the encrypted dumps and what's on Redump: decrypt them and play them. This was actually based on following the instructions of people...who frequently contribute to Redump. And these kind of discs happened so often to me that 1) I don't really believe they're damaged, and 2) I will keep fighting for them.

So if the solution is a single keyfile from Redump? I'm sorry, but I'll keep beating that horse. End of the story.

At least if you had properly working discs you could dump them and they would be instantly playable instead of getting an encrypted dump, validating it, grabbing keys from somewhere else, decrypting the discs and then finally being able to play the game, lots of work for literally nothing to gain, and in the end with a proper working disc it still would be a better dump than the other one since you care for that so much, at least now you learned something about discs since you seem like someone who never dealt with them to insist on all that lol

 

[Pooka]

since you seem like someone who never dealt with them to insist on all that lol

Well just for fun, I looked at the PS3 dev wiki for info about where the authentication stuff is on the disc. Fun resource, this. The area with the keys is called the PIC Zone.

Permanent Information & Control data
[LIST]
[*]location: within the Cutting Burst Area (CBA)
[*]datasize: 0x73 bytes
[/LIST]

Where's the cutting burst area?

synonym: Burst Cutting Area (BCA)
The zone between radius 21.0 mm and 22.2 mm is reserved to be used as an optional BCA defined by the application.
[LIST]
[*]location: innerring inside datasection
[*]radius: 22.3 to 23.5mm
[*]datasize: 12 bytes to 188 bytes in steps of 16 bytes
[/LIST]

So the PIC zone is about 20mm away from the physical center of the disc, which means the zone is very close to the actual data of the game. A scratch that would kill the disc like you're describing is definitely not sparing the data of a game, much less on densely-packed blu-ray media.

Better yet, I got other discs that have seen better days. They boot, play, dump 100% correctly, the works. My ACII disc has a major scratch running almost perpendicularly with an angle to the disc center, but I managed to play the whole game using it. My MotorStorm disc that's giving me issues is pristine, the BCA area has zero scratches on it. I don't see what's the problem if readily downloaded keysets can be used to bypass this issue on CFW'd systems - and subsequently keep discs instead of replacing or throwing them away.

 

[Kevin8082]

Well just for fun, I looked at the PS3 dev wiki for info about where the authentication stuff is on the disc. Fun resource, this. The area with the keys is called the PIC Zone.

Permanent Information & Control data
[LIST]
[*]location: within the Cutting Burst Area (CBA)
[*]datasize: 0x73 bytes
[/LIST]

Where's the cutting burst area?

synonym: Burst Cutting Area (BCA)
The zone between radius 21.0 mm and 22.2 mm is reserved to be used as an optional BCA defined by the application.
[LIST]
[*]location: innerring inside datasection
[*]radius: 22.3 to 23.5mm
[*]datasize: 12 bytes to 188 bytes in steps of 16 bytes
[/LIST]

So the PIC zone is about 20mm away from the physical center of the disc, which means the zone is very close to the actual data of the game. A scratch that would kill the disc like you're describing is definitely not sparing the data of a game, much less on densely-packed blu-ray media.

Better yet, I got other discs that have seen better days. They boot, play, dump 100% correctly, the works. My ACII disc has a major scratch running almost perpendicularly with an angle to the disc center, but I managed to play the whole game using it. My MotorStorm disc that's giving me issues is pristine, the BCA area has zero scratches on it. I don't see what's the problem if readily downloaded keysets can be used to bypass this issue on CFW'd systems - and subsequently keep discs instead of replacing or throwing them away.

But I didnt just talk about scratches, when that disc was burned there could have been some kind of problem which made the data on that area useless, which I called defective that you decided to ignore for some reason, which is also shown by the console itself not being able to play the disc, which is an instant "well shit the disc is bad" situation, and if you really care about keeping the discs you want a fully working disc, because if you had to do all that work around you are better off getting the game data by other means that I wont comment on(and I will probably get a slap by the admins either way) instead of making an entire thread about this and initially blaming a CFW for being problematic because of your lack of knowlodge, what you should have done is spoke to the seller and get your money back and then bought properly working discs instead of keeping a waste of money for looks.

 

[Pooka]

instead of making an entire thread about this and initially blaming a CFW for being problematic because of your lack of knowlodge

I really don't get why you're being worked up on this? First, I never "initially" blamed the CFW. Second, I still can return them. Third, if I wanted to work around the discs the way you suggested, I wouldn't have bought the discs to begin with. But at this point I know enough to point at the failing decryption process as the culprit to this error.

This is the solution I propose now:

1. Check if a key file is present in e.g. /dev_hdd0/keyfiles matching the internal ID or other unique descriptor of the game
2.1. if it exists, attempt to load the disc using that keyfile (converted to HEX to produce a 32-bit decryption key as shown on Redump
2.2. if it doesn't, continue as normal

This would pretty much run discs that 80010514 on me but somehow can be dumped correctly only as an encrypted disc.

I'm not sure which plugins or functionality is responsible for doing that though, but it looks probably feasible.

If a developer decides to look into working on that, it won't hurt you or anyone. Defective discs can become working, equals less discs returned or thrown out. Overall a net positive. Nothing to be really worked up over.

 

[Berion]

If it isn't in actual good condition, then a dumped encrypted ISO wouldn't match with what's listed on the redump databases. Ever.

You are talking about "readable area". It is still possible that "hidden area" is damaged.

Aside from that, I don't believe I'm so unlucky that:

• few people report this error online
• 4 discs out of a batch of 12 I bought recently exhibit this error (including the aforementioned games)
• the entire disc dumps correctly but somehow ONLY the disc key sector is ruined

Indeed, but if ODD is malfunctioned, then this would affecting all games, not 1/3.

Above there's a bar with "Download:" and a bunch of stuff after it, "KEY" downloads a file with a 32-bit key viewable in hex. Below in the Metadata section the Disc Key is also it, a 32-bit key.

I was blind. Thanks.

 

[sandungas]

Well, at this point is obvious the problem is either in the discs... or in the laser pickup
When the laser pickups gets old they decreses his reading accuracy... lets say a new laser pickup have a reading accuracy of 100% and a old one 93% or whatever (im just throwing a number)
And with the discs happens a bit the same... a new disc is 100% readable... but an old disc (with a dirty surface or superficial minor scratches) is 93% readable

Long story short... you could take that discs and try to do the same in the PS3 of a friend... and most probably are going to be dumped fine... if they does it means your laser pickup is getting old

And for sure... that discs are getting old too (either the surfaces are dirty, or the tiny superficial scratches are not so tiny)
Personally.... i consider 4 discs having this problem from a batch of 12 is too much to tell that the problem is in the discs only... thats why i think your laser pickup have some problem too

Btw, you could try to open the BD drive to clean the old lube in the rails and replace it with solid neutral vaseline (easy to find in drugstores)
As you said, the PIC area with the keys is located in the ring most closer to the center, this means the laser pickup needs to "move" to one of the extremes of the rails, so maybe lubing the rails allows it to reach that ring of the disc easyer

*And you could try to clean the inner ring of that discs too... you have 4 with this problem, try to do it with one of them

 

[Pooka]

Btw, you could try to open the BD drive to clean the old lube in the rails and replace it with solid neutral vaseline (easy to find in drugstores)
As you said, the PIC area with the keys is located in the ring most closer to the center, this means the laser pickup needs to "move" to one of the extremes of the rails, so maybe lubing the rails allows it to reach that ring of the disc easyer

Is it possible that the pickup would reach that area on let's say, about over 20 to 30 discs just fine, but not 4? But that brings me to another point I forgot to mention.

Uncharted the majority of the time throws 80010514, but in few times it boots and even dumps. Back then it just worked unconditionally (and would 100% dump correctly too). No idea how this affects the error. Is it possible it could be due to disc contraction and expansion due to heat?

And you could try to clean the inner ring of that discs too... you have 4 with this problem, try to do it with one of them

Yeah, I tried cleaning Fear 2 using liquid dishwashing soap, ultimately still a no go but was worth a try. Normally I always clean my discs using water and a glasses cleaner to get the unusual amount of smudge off these discs when they first arrive - nearly all my discs are like that at sale.

 

[sandungas]

Is it possible that the pickup would reach that area on let's say, about over 20 to 30 discs just fine, but not 4? But that brings me to another point I forgot to mention.

Is just a guess, i never heard of this problem before but it looks a bit like that. Your laser seems to have problems to read the data closest the the disc center
If it was only 1 disc i would not say that, but 4 discs having the same problem is not a coincidence... so yeah, the discs could be old... but the laser have some problem too

What i said about having old "lube" along the rails is mostly while thinking in mechanical problems.. you know the laser pickup needs to move along the rails, maybe at the ending of the rails there is some "shit" cummulated that doesnt allows it to move preciselly

Uncharted the majority of the time throws 80010514, but in few times it boots and even dumps. Back then it just worked unconditionally (and would 100% dump correctly too). No idea how this affects the error. Is it possible it could be due to disc contraction and expansion due to heat?

I guess he heat could affect the laser electronics (it should read better after is warmed up), but i dont think it affects the discs
Most probably this disc was in the borderline of what the laser can read... lets say (throwing random numbers again), the laser have a read accuracy of 93% and the disc 94% so it can read it, but this numbers are not constant because the laser is calibrating the focus/tracking constantly so most of the times it reads fine but sometimes it cant read it because is too close to the borderline

The other discs having this problem have lower values... lets say 92% and the laser cant read them

Yeah, I tried cleaning Fear 2 using liquid dishwashing soap, ultimately still a no go but was worth a try. Normally I always clean my discs using water and a glasses cleaner to get the unusual amount of smudge off these discs when they first arrive - nearly all my discs are like that at sale.

I clean them using shower gel under warm water
The shower gel is because some of them are "PH neutral" (same acidic than the human skin). The ideal thing would be to use something with PH 0, are the kind of soaps used to clean vynil decals of bikes, cars, etc... but for a "home made" cleanup not going picky the shower gel is good
And i clean it with my bare hands... but this needs some explanation, what i do is to clean my hands very well (first, very important, keep in mind our human skin have natural oil), then i drop a lot of gel in the disc surface... and i drop some more gel in my hands to rub it and create high dense soap
After that i start "rubbing" the disc surface completly covered with soap very slowly and carefully

The tricky detail hard to explain with words is in the way i do it im not really touching the disc surface phisically. The goal is to keep a thin layer of soap in between the disc surface and your hand skin all the time... you will know if you are touching it (too much pressure) by the feeling at your fingertips
To remove the gel i do this, then apply soap again and repeat a couple of times... and at the end i insert the index finger in the hole and i "shake it" violently several times to force the waterdrops to get away

The point is... in this process i try to avoid touching the disc surface