I have a PS4 Pro brand new out of the box was sealed a week ago, and it has a blue light of death issue. I am unable to enter safe mode and I do not get a second beep. When I hold down the power button it only beeps once after 14 seconds of holding it down and then it powers down.
Is this a hardware issue? Or is this a software issue? This was a Red Dead Redemption 2 PS4 Pro version. Is there any documentation on this issue where I cannot get into safe mode and after pressing the button all I get is one beep after 14 seconds regardless if I let it turn on and allow it to blink and then press pwr, or if I turn it on by pressing button until it beeps which is still 14 seconds, it still turns off after 1 beep.
Is this a hardware issue? Or is this a software issue? This was a Red Dead Redemption 2 PS4 Pro version. Is there any documentation on this issue where I cannot get into safe mode and after pressing the button all I get is one beep after 14 seconds regardless if I let it turn on and allow it to blink and then press pwr, or if I turn it on by pressing button until it beeps which is still 14 seconds, it still turns off after 1 beep.