PS3 CECHC04 - Clicking Hard Drive Issue: Drive Functional, Yet Console Fails to Recognize Storage"

k0lo86

Member
Clicking hard drive in PS3 console. The hard drive is functional and works in other consoles as well as in a PC. I replaced the IC 88SA8040C0-TBC1C000-P107 psdevwiki.com/ps3/88SA8040-TBC1 on board with another functional one. The problem persists. I tested several functional hard drives and each one clicks the same way. Of course, the console does not recognize the hard drive and displays a message about lack of storage.

Here are two short videos on YouTube that demonstrate the problem. You can take a look.
youtu.be/OYlMUN36oGE
youtu.be/q2q87MlG0IU
 
i didn't watch the videos. any error code numbers displayed?

if it happens with all hdd's on that console, i would suspect some sort of power issue or dirty connectors.
 
1. Yes. The screen displays the message "Cannot start. The appropriate system storage was not found." I am attaching a sample picture.

r07LD2f.jpeg


2. You were right about the clicking noise from the hard drive being related to a power supply issue. It was a strange case for me. I managed to diagnose it by applying voltage from a laboratory power supply to the pins of the socket and measuring the current from the hard drive socket to Q6007.

It turned out that the voltage drops at TH3401. The fuse itself, after desoldering, had a resistance of 1.2 Ohms when it should have been 0 Ohms. For testing purposes, I soldered a bridge made from a piece of copper wire in its place.

The hard drive starts correctly and you can hear it spinning. When turning off the power, you can hear a click and the head parking. So, it seems to me that this power problem has been solved.

G3nDJdM.jpeg


Nevertheless, the console still displays the message "Cannot start. The appropriate system storage was not found." on the screen.
I tried to boot it in safe mode, but it's the same issue.

I inserted a piece of electronics from a damaged hard drive into the SATA slot and used this to trace the paths to the four capacitors, C3412-C3415. There is continuity.

I also measured the paths from the capacitors to the Marvell 88SA8040 chip on the other side of the board.
As I mentioned before, the Marvell 88SA8040 chip has already been replaced with another one for certainty. I also checked the solder joints under a microscope to ensure that all pins were properly soldered and that there were no shorts.
Everything looks good.

The traces from the Marvell 88SA8040 continue to the CXD2979GB. Is it possible that the CXD2979GB is the problem here? Is there any way to diagnose it?

I have a few more questions.

1. To perform a firmware update from a USB flash drive connected via USB, which seems to be necessary after replacing the hard drive with a new one, do we need to have the Blu-ray drive connected?

2. Is there a way to check through Syscon if the console detects the hard drive, or is there a method to determine why it doesn't detect it?

When the console starts up, the word "FERROX" appears on the screen, but I have no idea how to check which version it is.

3. Is there any way to force the console to work with a USB drive?

The controller works when connected via cable, and the USB flash drive blinks its light when trying to enter safe mode, so maybe that's a possibility.

Thank you all for any advice.
 
Hi, I set 7202 to 02 and get some log from south bridge.

Normal Boot
Code:
Boot Loader SE Version 4.7.5 (Build ID: 5283,50537, Build Date: 2015-04-21_11:48:41)
SDK Version: 475.000
Copyright(C) 2015 Sony Computer Entertainment Inc.All Rights Reserved.
[INFO]: === eXtreme Data Rate Memory Subsystem ===
[INFO]: (Configured Memory Size per single XIO channel: 128 MBytes.)
[INFO]: XIO channel[0] is available.
[INFO]: XIO channel[1] is available.
[INFO]: ---> Total 256 MBytes are now in use.
[INFO]: SPU enable [1, 2, 3, 4, 5, 6] 01111111
[INFO]: BE:3.2, SB:PX1.1
Cell OS SDK4.7.5 000 (release build: r50537 2015_04_21_110000)
Copyright 2015 Sony Computer Entertainment Inc.
revision: 50528
date:     Tue Apr 21 11:50:36 JST 2015
skip 2nd initialization step
lv2(0): total memory size: 249MB+640KB
lv2(0): kern memory size:   12MB+640KB (heap:3492KB  page pool:4736KB)
lv2(0): user memory size:  237MB
lv2(2):
lv2(2): Cell OS Lv-2 32 bit version 4.7.5
lv2(2): Copyright 2011 Sony Computer Entertainment Inc.
lv2(2): All Rights Reserved.
lv2(2):
lv2(2): revision: 50537
lv2(2): build date: 2015/04/21 11:56:46
lv2(2): processor: Broadband Engine  Ver 0x0000  Rev 0x0202
lv2(2): PPU:0, Thread:0 is enabled.
lv2(2): PPU:0, Thread:1 is enabled.
lv2(2): rsx:      b08 500/650 vpe:ff shd:3f  [AP0004452:1:1:13:c:13:2:f:1][16:3:1:1:1:3:1][0:0:0]

lv2(2): Available physical SPUs: 6/7
lv2(2): mounting the flash file system : OK
lv2(2): creating the initial system process : OK
lv2(2): entering stand-alone mode.
lv2(2): system software: PS3 console mode (game memsize=200MB)
lv2(2): creating the system software process : OK
lv2(2): sys_init: system software process set-up done.
lv2(2): initial system process done.
lv2(2):
lv2(2): Prepare to shutdown ....
lv2(2): Going to shutdown.

Safe Mode
Code:
Boot Loader SE Version 4.7.5 (Build ID: 5283,50537, Build Date: 2015-04-21_11:48:41)
SDK Version: 475.000
Copyright(C) 2015 Sony Computer Entertainment Inc.All Rights Reserved.
[INFO]: === eXtreme Data Rate Memory Subsystem ===
[INFO]: (Configured Memory Size per single XIO channel: 128 MBytes.)
[INFO]: XIO channel[0] is available.
[INFO]: XIO channel[1] is available.
[INFO]: ---> Total 256 MBytes are now in use.Safe Mode
[INFO]: SPU enable [1, 2, 3, 4, 5, 6] 01111111
[INFO]: BE:3.2, SB:PX1.1
Cell OS SDK4.7.5 000 (release build: r50537 2015_04_21_110000)
Copyright 2015 Sony Computer Entertainment Inc.
revision: 50528
date:     Tue Apr 21 11:50:36 JST 2015
skip 2nd initialization step
lv2(0): total memory size: 249MB+640KB
lv2(0): kern memory size:   12MB+640KB (heap:3492KB  page pool:4736KB)
lv2(0): user memory size:  237MB
lv2(2):
lv2(2): Cell OS Lv-2 32 bit version 4.7.5
lv2(2): Copyright 2011 Sony Computer Entertainment Inc.
lv2(2): All Rights Reserved.
lv2(2):
lv2(2): revision: 50537
lv2(2): build date: 2015/04/21 11:56:46
lv2(2): processor: Broadband Engine  Ver 0x0000  Rev 0x0202
lv2(2): PPU:0, Thread:0 is enabled.
lv2(2): PPU:0, Thread:1 is enabled.
lv2(2): rsx:      b08 500/650 vpe:ff shd:3f  [AP0004452:1:1:13:c:13:2:f:1][16:3:1:1:1:3:1][0:0:0]

lv2(2): Available physical SPUs: 6/7
lv2(2): mounting the flash file system : OK
lv2(2): creating the initial system process : OK
lv2(2): entering stand-alone mode.
lv2(2): system software: PS3 console mode (game memsize=200MB)
lv2(2): creating the system software process : OK
lv2(2): sys_init: system software process set-up done.
lv2(2): initial system process done.

Boot Loader SE Version 4.7.5 (Build ID: 5283,50537, Build Date: 2015-04-21_11:48:41)
SDK Version: 475.000
Copyright(C) 2015 Sony Computer Entertainment Inc.All Rights Reserved.
[INFO]: === eXtreme Data Rate Memory Subsystem ===
[INFO]: (Configured Memory Size per single XIO channel: 128 MBytes.)
[INFO]: XIO channel[0] is available.
[INFO]: XIO channel[1] is available.
[INFO]: ---> Total 256 MBytes are now in use.
[INFO]: SPU enable [1, 2, 3, 4, 5, 6] 01111111
[INFO]: BE:3.2, SB:PX1.1
Cell OS SDK4.7.5 000 (release build: r50537 2015_04_21_110000)
Copyright 2015 Sony Computer Entertainment Inc.
revision: 50528
date:     Tue Apr 21 11:50:36 JST 2015
skip 2nd initialization step
lv2(0): total memory size: 249MB+640KB
lv2(0): kern memory size:   12MB+640KB (heap:3492KB  page pool:4736KB)
lv2(0): user memory size:  237MB
lv2(2):
lv2(2): Cell OS Lv-2 32 bit version 4.7.5
lv2(2): Copyright 2011 Sony Computer Entertainment Inc.
lv2(2): All Rights Reserved.
lv2(2):
lv2(2): revision: 50537
lv2(2): build date: 2015/04/21 11:56:46
lv2(2): processor: Broadband Engine  Ver 0x0000  Rev 0x0202
lv2(2): PPU:0, Thread:0 is enabled.
lv2(2): PPU:0, Thread:1 is enabled.
lv2(2): rsx:      b08 500/650 vpe:ff shd:3f  [AP0004452:1:1:13:c:13:2:f:1][16:3:1:1:1:3:1][0:0:0]

lv2(2): Available physical SPUs: 6/7
lv2(2): mounting the flash file system : OK
lv2(2):
lv2(2): ###
lv2(2): ### Safe mode
lv2(2): ###
lv2(2):
lv2(2): creating the recover process (for safe mode) : OK
lv2(2): sys_storage_get_device_info() failed. 0x80010002.
lv2(2): RescueUtilityGetStorageCapacity() failed. 0x1.
lv2(2): BT: no SDP Info!! (80010005)
lv2(2): this system has no available hard disk.
lv2(2): please attach hard disk drive.
 
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